Setting Up Titan Business Email in 10 Minutes
Your business deserves an email address on your own domain. you@yourbusiness.com tells customers you are established. you@randommail.com tells them you might be. Titan is InterProWebHost’s business email platform, and setting it up takes about ten minutes. By the end of this article, you will have a working mailbox and your first test email sent.
What you need
You need a Titan mailbox on your account (ordered through the InterProWebHost website or your client area) and a domain pointed at your hosting or with DNS you can manage. If your domain is not pointed yet, see How to Point Your Domain to InterProWebHost first. Email routing depends on DNS records called MX records, which need to point at Titan’s mail servers.
Step 1: Create your mailbox
Open your Titan control panel from your client area. Create a new mailbox by entering the address you want, for example info@yourbusiness.com or yourname@yourbusiness.com, and set a strong password. For a small business, start with the addresses you actually need: one general address and one per person is plenty. You can add more later.
Step 2: Verify your MX records
For email to reach Titan, your domain’s MX records must point to Titan’s mail servers. If your domain’s nameservers are set to your InterProWebHost hosting, this is usually handled automatically when the mailbox is created. Check the email setup or DNS section of your control panel to confirm the MX records are in place. If your DNS is managed elsewhere, add the MX records your Titan welcome email specifies. Email can take a little while to start flowing after MX changes, as with any DNS update. See How Long Does DNS Propagation Take.
Step 3: Log in to webmail and send a test
Open Titan webmail in your browser and log in with your new address and password. Send a test email to your personal address, then reply to it. If both directions work, your mailbox is live. Take a moment to set up your email signature in the webmail settings. A proper signature with your name, business, and phone number makes every email look professional.
Step 4: Connect your phone and computer
Webmail is fine for occasional use, but you will want your business email in the apps you already use. Titan works with standard email apps on every device:
- iPhone and Android: see Adding Titan Email to iPhone and Android
- Outlook and Apple Mail: see Adding Titan Email to Outlook and Apple Mail
Your Titan welcome email contains the server settings the apps will ask for. Keep it somewhere safe.
A note on spam and authentication
New mailboxes sometimes land in spam folders at first, especially with providers like Gmail. This is usually fixed by proper email authentication records (SPF, DKIM, and DMARC), which prove your email really comes from you. Our Protect pillar article on email authentication explains what these are and how to set them up. It is worth doing in your first week.
Aliases: more addresses without more mailboxes
You do not need a separate mailbox for every address. An alias, sometimes called a forwarder, sends mail addressed to one name into an existing mailbox. For example, sales@yourbusiness.com and support@yourbusiness.com can both deliver into your main mailbox. Use real mailboxes for real people, and aliases for roles and departments. It keeps your inbox count manageable and your costs down.
Still stuck? Open a support ticket and tell us your domain and where the setup got stuck. We will get your email flowing.