Keep the source active
Do not cancel the existing hosting or email service until cutover, DNS propagation, and final testing are complete.
Service policy
Unlimited free website migrations with annual plans
Move eligible websites without a per-site migration fee during your annual plan's onboarding window. Every move remains subject to destination capacity, source compatibility, access, and written scope confirmation.
Effective August 19, 2026
1–2 working days Initial response after a complete request
2–5 business days Typical completion after scope and access are confirmed
90 days Annual-plan onboarding window
Interactive eligibility check
See how your migration fits the published policy
Answer five short steps for an initial assessment of included website-migration scope, details that require review, and work that is normally quoted separately.
Why you received this result
Recommended next steps
Initial assessment only: this result is not approval or a contractual commitment. Final eligibility, included scope, timing, responsibilities, and any applicable fee must be confirmed by InterProWebHost in writing.
Annual-plan benefit
Unlimited eligible website moves, bounded by plan capacity
The benefit applies to new eligible annual hosting plans. Requests must be submitted within 90 calendar days of initial activation and remain subject to source compatibility, valid access, account standing, destination capacity, scheduling, and written scope confirmation.
What “unlimited” means: InterProWebHost does not charge a standard per-website migration fee for eligible onboarding moves. The number of accepted websites cannot exceed the active destination plan's website, account, storage, database, inode, resource, or acceptable-use capacity. Unsupported software, remediation, platform conversion, mailbox migration, custom development, and other excluded work require separate assessment and written scope.
| Eligible plan | Included website migrations | Capacity boundary | Typical supported sources |
|---|---|---|---|
| Web Hosting | Unlimited eligible websites during onboarding | Must fit the purchased plan's published capacity | cPanel, Plesk, WordPress, and supported portable PHP/MySQL websites |
| Managed WordPress | Unlimited eligible WordPress websites during onboarding | Must fit the purchased plan's website and resource capacity | WordPress installations with supported themes, plugins, and database access |
| NVMe VPS Hosting | Unlimited eligible websites during onboarding | Must fit the purchased VPS and confirmed server configuration | cPanel, Plesk, WordPress, and supported portable website workloads |
| Agency Hosting | Unlimited eligible client websites during onboarding | Must fit the purchased account, website, and resource capacity | cPanel, Plesk, WordPress, and supported portable PHP/MySQL websites |
| Cloud Hosting | Unlimited eligible websites during onboarding | Must fit the purchased cloud plan and confirmed architecture | cPanel, Plesk, WordPress, and supported portable website workloads |
| Dedicated Servers | Unlimited eligible websites during onboarding | Must fit the purchased server and confirmed architecture | cPanel, Plesk, WordPress, and supported portable website workloads |
“Unlimited” removes the standard per-site migration charge; it does not remove plan capacity, fair-use, technical compatibility, security, scheduling, or acceptable-use requirements. Each distinct website is reviewed before acceptance.
Before migration begins
Prepare the source and protect the handoff
These steps reduce avoidable delays, missing changes, authentication problems, and premature service cancellation.
Back up independently
Maintain a current, separately stored backup of the source environment before any migration work begins.
Freeze important changes
Avoid changing files, databases, DNS, mail routing, or account settings after the confirmed transfer window begins.
Confirm destination capacity
Check storage, mailboxes, databases, applications, and plan limits before approving the destination.
Stay available
Monitor the approved contact address and be ready to authorize device verification, access, scope, and DNS decisions.
Protect credentials and two-factor authentication. Provide access only through the approved secure channel. Where possible, create temporary least-privilege credentials, remain available to approve authorized sign-ins, and revoke or reset temporary access after completion. InterProWebHost does not recommend disabling account security by default.
Scope requirements
What is needed and what is included
Migration work begins only after the destination plan is active, required access is available, and both parties have agreed on the source, destination, timing, and expected result.
Supported data is transferred substantially as it exists
Migration does not automatically reorganize hosting accounts, redesign websites, upgrade applications, repair corrupted data, remove malware, optimize code, or resolve pre-existing configuration problems. Any such work requires a separate assessment and written scope.
Required access
- Source control-panel or hosting-provider access
- FTP, SFTP, or SSH access when applicable
- Database credentials and administrative access
- DNS, registrar, and SSL access when included in scope
- Application or WordPress administrator access for testing
Included standard work
- Agreed website files and databases
- Staging or preview setup when the destination supports it
- DNS guidance and essential record review
- SSL installation or configuration guidance where supported
- Basic destination and post-transfer testing
Excluded from unlimited free website migration
- Website redesign, content rebuilding, or new development
- Malware cleanup, hacked-site remediation, or data repair
- Third-party license purchase or license transfer
- Unsupported, obsolete, proprietary, or inaccessible software
- Application refactoring, database redesign, or custom automation
- Email, calendars, contacts, mailbox configuration, and domain-registration transfers
Customer responsibilities
- Provide accurate credentials through the approved secure channel
- Maintain a current independent backup of the source environment
- Approve the written migration scope and cutover timing
- Complete or authorize required DNS changes
- Perform final business-function and content testing
Platform access
Provide access for the workload being moved
Exact requirements are confirmed during assessment. Application-level access alone may not expose the files, databases, mail, DNS, or server configuration needed for a complete transfer.
WordPress and custom websites
Hosting-panel access plus FTP/SFTP or SSH, database credentials, and application administrator access. WordPress dashboard access alone may not be sufficient.
cPanel or Plesk accounts
Source control-panel URL, username, password, account inventory, and SSH access where available. Full account replication is supported for compatible cPanel-to-cPanel or Plesk-to-Plesk transfers when versions, licensing, permissions, destination configuration, and migration tools permit it. Cross-panel migrations transfer the agreed supported data but do not reproduce every source setting.
Email and mailboxes
Email and mailbox migration is not part of unlimited free website migration. When separately assessed and confirmed in writing, email work may require source and destination credentials, supported IMAP hostnames, a mailbox inventory, DNS access, and platform-specific acceptance testing.
VPS and dedicated servers
Root or administrative access where applicable, control-panel credentials, firewall access, application inventory, and destination-server access. Custom services, operating-system changes, and unsupported software require assessment.
Domains, DNS, and SSL
Registrar or DNS-provider access, current zone records, certificate details, and authorization for the agreed cutover. InterProWebHost prepares and reviews the essential records. The customer makes the final DNS changes or authorizes InterProWebHost in writing to perform them when suitable access is available.
Expected process
From request to verified cutover
The 2–5 business-day estimate begins after access and scope are confirmed. Time spent waiting for credentials, authentication approval, third-party support, DNS decisions, scope clarification, or customer testing is outside that estimate. Large, complex, incomplete, or high-risk requests may take longer.
Submit the request
Identify the source, destination plan, size, services, and preferred timing.
Scope and access review
Expect an initial response within 1–2 working days after a complete request.
Transfer and validation
Approved files, databases, mail, and essential configuration are moved and checked.
Cutover and acceptance
DNS changes and final customer testing complete the agreed migration.
Published service standards
A defined path from transfer to acceptance
These standards apply to eligible migrations within the confirmed scope. They make the review period, synchronization, scheduling, DNS handoff, and specialist services clear before work begins.
7-day review period
The formal review period begins when the migration-completion notice is sent. Report migration-related issues within seven calendar days and keep the source service active through acceptance.
One standard delta sync
One eligible synchronization of changed website files or databases is included when requested within the review period and the source remains accessible and within the confirmed scope and destination capacity.
Scheduled cutover
A preferred maintenance window may be requested with at least two working days’ notice. The window is not reserved until InterProWebHost confirms it in writing.
After-hours by quotation
Cutovers outside published migration-team operating hours require advance scheduling and a separate written quotation. Standard-hours scheduling remains subject to availability.
1. Completion noticeStarts the seven-calendar-day review period.
2. Customer validationTest content, forms, mail, SSL, DNS, and business functions.
3. Eligible delta syncRequest the included synchronization before source cancellation.
4. AcceptanceConfirm the destination, complete DNS, and then retire the source.
Cutover and acceptance
Verify the destination before retiring the source
Migration is complete only after the agreed data has been transferred, essential functions have been checked, DNS responsibilities are completed, and the customer has performed final business testing.
DNS handoff
InterProWebHost prepares and reviews essential DNS records. The customer makes the final DNS changes or may authorize InterProWebHost in writing to perform them when suitable access is available. DNS propagation is controlled by external networks and may continue after transfer work is complete.
Keep the source service active. Do not cancel the previous hosting or email service until DNS propagation and final acceptance testing are complete.
Customer validation
Test the functions that matter to the business promptly after transfer and again after DNS cutover.
- Pages and media
- Forms and notices
- Customer logins
- Checkout and payments
- Database functions
- SSL and redirects
- Email send and receive
- DNS records
- Analytics and tracking
- Scheduled integrations
Changes and synchronization: changes made to the source after its migration copy begins may not appear at the destination. One eligible delta synchronization of changed website files or databases is included when requested within the seven-calendar-day review period, the source remains active and accessible, and the work stays within the confirmed scope and destination capacity. A maintenance window may be required to prevent conflicting changes or data loss. Further synchronizations or unsupported data require a separate assessment.
Frequently asked questions
Migration policy questions
Are website migrations really unlimited and free?
Yes, for eligible website moves requested during the first 90 days of a new annual hosting plan. There is no standard per-site migration charge, but every website must fit the destination plan, use a supported source, pass scope review, and comply with this policy. Monthly plans, mailbox moves, unsupported platforms, remediation, custom development, and other excluded work are not included.
How long does a migration take?
InterProWebHost normally responds within 1–2 working days after receiving a complete request. Standard work typically takes 2–5 business days after access and scope are confirmed. Time spent waiting for credentials, authentication approval, third-party responses, DNS decisions, scope clarification, or customer testing is outside the estimate. Data volume and application complexity can also extend the timeline.
Will my current website remain online?
The migration plan is designed to reduce disruption, but uninterrupted operation cannot be guaranteed. The source service should remain active and unchanged until cutover and final testing are complete.
Does the migration include malware cleanup or repairs?
No. A compromised, damaged, incompatible, or unsupported source may require remediation or a separate project before it can be migrated safely.
Who is responsible for the backup?
The customer must maintain a current independent backup of the source environment before migration begins. A migration copy is not a substitute for the customer’s backup responsibilities.
Will InterProWebHost change, repair, or optimize my website during migration?
Not as part of unlimited free website migration. Supported data is transferred substantially as it exists at the source. Reorganization, redesign, application upgrades, malware removal, data repair, performance optimization, and correction of pre-existing configuration issues require a separate assessment and written scope.
Is email migration included?
No. Unlimited free migration covers eligible websites, not mailbox data or email-platform configuration. Email messages, calendars, contacts, aliases, forwarders, shared mailboxes, authentication records, devices, and third-party platform configuration require a separate assessment and written scope.
Who makes the final DNS changes?
InterProWebHost prepares and reviews the essential records. The customer makes the final DNS changes or may authorize InterProWebHost in writing to perform them when suitable access is available. External DNS propagation can continue after the transfer itself is complete.
Should I cancel my old hosting account after the files are transferred?
No. Keep the source hosting and email services active until the agreed data has been verified, DNS propagation is complete, and final business-function testing has passed.
Is a post-migration synchronization included?
Yes. One standard delta synchronization of eligible changed website files or databases is included when requested within the seven-calendar-day review period. The source must remain active and accessible, and the work must stay within the confirmed scope and destination capacity. Further synchronizations or unsupported data require a separate assessment.
How long do I have to review the migrated service?
The formal review period is seven calendar days from the migration-completion notice. Report migration-related issues during that period and keep the source service active until validation, DNS propagation, and acceptance are complete.
Can I request a specific maintenance window?
Yes. Request a preferred window with at least two working days’ notice. The window is subject to staff and platform availability and is not reserved until InterProWebHost confirms it in writing.
Are after-hours cutovers included?
No. A cutover outside published migration-team operating hours requires advance scheduling and a separate written quotation.
Can my complete cPanel or Plesk account be replicated?
Full account replication is supported for compatible cPanel-to-cPanel or Plesk-to-Plesk transfers when versions, licensing, permissions, destination configuration, and migration tools allow it. Cross-panel migrations transfer only the agreed supported data and do not reproduce every source setting.
Confirm your migration before you order
Share your current provider, platform, data size, number of sites or mailboxes, access method, and preferred timing. A specialist will confirm eligibility, scope, and any applicable fee.