Terms of Service

1. Agreement Overview

These Terms of Service form the agreement between InterProWebHost and the customer using our services. By ordering, accessing, or using any InterProWebHost service, you agree to these Terms, our Acceptable Usage Policy, our Privacy Policy, and any service-specific terms that may apply.

This updated version restructures and modernizes the earlier Terms of Service previously published by InterProWebHost.

2. Services

We provide hosting, reseller hosting, VPS, dedicated servers, domains, email, backup, security, monitoring, SEO tools, website tools, and related digital services based on the plan selected at purchase.

We may improve, modify, replace, or discontinue services, features, or infrastructure where reasonably necessary for security, compliance, operational efficiency, or service quality.

3. Billing and Payments

• All services are billed in advance unless otherwise stated.
• Accounts may renew automatically at the selected billing term unless cancelled before renewal.
• Renewal notices may be sent prior to the due date, but you remain responsible for monitoring your account and invoices.
• Failure to pay on time may result in late fees, service interruption, suspension, or termination.

4. Cancellation and Termination

You may request cancellation before renewal through the appropriate account or support channel. Cancellation prevents future renewal but does not automatically entitle you to a refund for services already billed.

We may suspend, restrict, or terminate services without prior notice where necessary to protect our platform, customers, vendors, legal interests, or compliance obligations.

5. Acceptable Usage

You agree to use our services in compliance with our Acceptable Usage Policy. Prohibited conduct includes, without limitation, spam, phishing, malware distribution, abusive scripts, fraud, copyright infringement, unlawful content, network abuse, and other misuse of our systems or services.

Violations of the Acceptable Usage Policy may result in immediate suspension, termination, content removal, or other enforcement action without refund where applicable.

6. Resource Usage

You are responsible for ensuring that your use of storage, bandwidth, CPU, memory, disk I/O, mail flow, databases, and other resources remains appropriate for your purchased service tier.

• Shared hosting may not be used as a bulk storage or archive platform.
• High-load workloads may require migration to VPS, cloud, or dedicated infrastructure.
• We may limit, suspend, or require remediation for usage that disrupts service quality or harms other customers.

7. Customer Responsibilities

• Provide accurate, current, and complete account information.
• Maintain the confidentiality of account credentials and access methods.
• Keep hosted applications, plugins, themes, and scripts updated and secure.
• Maintain independent backups of your data and content.
• Ensure your use of our services complies with applicable laws and regulations.

8. Security and Abuse

Any attempt to undermine, exploit, attack, scan, or abuse our servers, network, customers, or vendors is prohibited. We may act immediately where we reasonably believe a service is compromised, abusive, illegal, or poses a risk to platform integrity.

9. Backups

While some plans or add-on services may include backup-related functionality, you remain solely responsible for maintaining current copies of your website, databases, email, files, and configurations.

10. Chargebacks and Disputes

You agree to contact InterProWebHost first to attempt to resolve billing concerns before initiating a chargeback or payment dispute with your payment provider.

• Services may be suspended while a chargeback or dispute is pending.
• You remain responsible for valid charges, outstanding balances, and any applicable fees.
• Fraudulent or abusive disputes may result in permanent account termination.

11. Copyright and DMCA

Customers must not use our services to infringe copyrights, trademarks, or other intellectual property rights. We may remove content, suspend services, or terminate accounts in response to valid copyright complaints, repeat infringement, or other intellectual property violations.

12. Liability and Disclaimers

Services are provided on an “as is” and “as available” basis, subject to applicable law. We do not guarantee that services will be uninterrupted, error-free, or completely secure.

To the fullest extent permitted by law, InterProWebHost is not liable for indirect, incidental, special, consequential, punitive, or lost profit damages.

To the extent permitted by law, our aggregate liability shall not exceed the amount paid by you for the affected service during the three-month period immediately preceding the event giving rise to the claim.

13. Governing Law

These Terms are governed by applicable laws of the United States and any other jurisdiction specified in your governing agreement or applicable order documentation, excluding conflict of law principles where not applicable.

14. Changes to Terms

We may update these Terms from time to time to reflect operational, legal, platform, or policy changes. Updated terms become effective when posted unless otherwise stated. Continued use of our services after an update constitutes acceptance of the revised Terms.

15. Contact Information

If you have questions about these Terms or need legal or account-related assistance, contact us using the appropriate channel.